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Privacy Policy

At Orthostate, we respect your privacy and are committed to protecting the personal information you provide when using our website and services.

ORTHOSTATE

This policy explains what we collect, how we use it, and the choices available to you.

1. Information We Collect

We may collect your name, clinic or business name, email address, phone number, billing and shipping addresses, and order details.

We may also collect website usage information through cookies and similar technologies.

2. How We Use Your Information

We use your information to:

  • Process and deliver orders.
  • Manage payments and customer accounts.
  • Respond to enquiries and provide customer support.
  • Maintain required business and product traceability records.
  • Improve our website and services.
  • Send marketing communications where permitted by law.

3. Information Sharing

We may share necessary information with trusted service providers, including payment processors, delivery companies and website hosting providers, to operate our business.

Some service providers may process or store information outside Australia.

We do not sell customer personal information.

4. Data Security

We take reasonable measures to protect personal information from unauthorised access, misuse, loss or disclosure.

5. Access and Contact

You may contact us to request access to, or correction of, your personal information, or to raise a privacy concern.

6. Updates

We may update this policy to reflect changes in our business practices or applicable laws.

Questions about privacy? Reach out via Contact & Support.